AS/400 CRM.

MAKE IT A WIN-WIN WITH WINTOUCH CRM FOR AS/400 (iSeries)

AS/400 CRM

In today's world, growing your business requires you to have a sharp focus on your customers. In order to maximize your profits, generate leads, and increase productivity and efficiency, you need to empower your staff. This is where Wintouch CRM comes in. Wintouch AS/400 CRM (iSeries) offers staff and management in sales, marketing and customer service, the information they need to provide their customers with a service that is par excellence. Wintouch CRM helps you:

a

Attract new prospects

b

Win new customers

c

Improve customer service

WHY CHOOSE WINTOUCH CRM?

With the corporate world evolving into being more technologically advanced, it is imperative that you have the best tools at your disposal to help you stay ahead of your competition. This is where Wintouch CRM stands head and shoulders above the rest. Accelerate growth and maximize prospects with some of the advantages offered by Wintouch CRM. With this next-generation system, you can

  • Centralize your customer information, interaction and processes
  • Tap into the latest sales data, so staff can act immediately to maximize wins
  • The marketing teams can come up with cost-effective campaigns to increase ROI and attract new customers
  • Leverage your legacy applications while working in tandem with your time-tested systems
  • Customer service staff can get empowered to serve customers better, and ensure repeat business
  • Management has visibility to change strategies and focus on business goals

AS/400 CRM IS FEATURE RICH & GEARED TO SUCCEED!

The many different features present in Wintouch AS/400 CRM will give you a sense of functionality and versatility that has never been experienced before. The best part is the tool's collaborative features that help you be informed and keep everyone else informed in the office as well. Take a look at the next generation features of Wintouch CRM below.

  • 360° View of Customer
  • Customizable Dashboard
  • Friendly User Interface
  • Easy to Configure
  • Social Media / Address Verification / Web Services
  • Integrated 5250 Emulation
  • Sales Analytics
  • Incident Tracking
  • Process Workflow
  • Document Storage and Management
  • Email/IM/Telephony/Office Integration
  • Data Import Facility
  • Cost-effective Integration with ERP Systems
  • Integration with Homegrown Legacy Systems
  • Industry Specific Customization
  • Offline Access/Remote Sync
  • SmartPhone/Tablet Access including iPhone, iPad, Android, and BlackBerry

CRM Software Solutions

Customer Relationship Management is a corporate strategy and business culture that focuses on creating and maintaining relationships by providing customer-facing employees with a 360° view of customers, prospects, and business partners. CRM can also allow your company to empower customers and business partners to manage and update their own information through the use of customer self-service portals. The goal of all businesses is to make a profit by acquiring, servicing and retaining customers.

The truth is, most companies do a poor job of managing these relationships with their customers which affects their ability to grow sales. A well defined CRM software solution should be a priority because the practice has such a profound affect on your business. It greatly affects employee satisfaction and turnover, the ability to target and close sales, the management of customer interactions and profitability, etc. These few functions alone can affect your bottom line.

For Successful Business

CRM can greatly impact the success of a business.

There are many benefits that are attained by incorporating CRM into your business routine. There are many CRM software benefits that result from customer data collection that sequentially helps better manage relationships with customers and prospects.

CRM Benefits