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Press Release

Touchtone Corporation Announces Partnership with Effect NV

November 7, 2001 – Costa Mesa, CA – Touchtone Corporation, a leading developer of CRM software and development tools for the IBM iSeries – AS/400 operating system, announced a strategic partnership with Effect NV, a leading Unified Messaging solution provider in Belgium.

Touchtone inked an agreement with Effect NV President Jan Boudrez in October for Effect to be the exclusive representative for Touchtone’s Wintouch eCRM product in Belgium, and the northern part of France.

"Already, Effect has had phenomenal success with the product," said Touchtone Vice President of Sales and Marketing, Rich Hall. "During the past few weeks the sales force at Effect has brought 4 significant opportunities to the table for Wintouch, and these are outstanding organizations with tremendous potential for the customer, Effect and Touchtone," Hall said.

This agreement culminates a relationship that has been in the works for several months. The two companies and various staff people with both firms have been in talks about sharing the remarkable technology of Wintouch.

Jan Boudrez, President and CEO of Effect commented, "We have not seen anything that comes close to delivering the functionality of Wintouch, especially with the superior connectivity and integration to the AS/400 platform. Many of our clients in Europe want to continue using their AS/400 operating systems due to the stability of the AS/400 product, its great security and ease of maintenance."

About Touchtone Corporation

Touchtone Corporation has had several years of profitable growth and service to mid to large companies. Touchtone is an IBM Premier Business Partner and has been an AS/400 software solutions developer since 1991. The company has a significant installation base of customers in the US and abroad.

Its flagship product, Wintouch eCRM is a comprehensive Java-based, Web-enabled, Customer Relationship Management software for Sales, Customer Care and Marketing on the AS/400 platform. In addition, Touchtone's QuestView AS/400 database tool, as well as the ThinView Web-to-host solution, have become chosen products among many AS/400 clients.

Touchtone customers include companies such as Porsche, Enterprise Rent-A-Car, Coca-Cola Enterprises, Toyota, Caterpillar, Chevron, EDS, and Toshiba. For more information about Wintouch eCRM or other Touchtone products, please Contact Us, visit Wintouch.com, TouchtoneCorp.com, or call (714) 755-2810.

About Effect NV

Effect NV is a Unified Messaging solutions provider based in Melle, Belgium. Its market covers all of Belgium, Luxembourg, and the northern part of France. They can be reached by telephone: +32(0)9 210 40 70, email at info@Effect.be or visit www.Effect.be.

*Wintouch, QuestView, and ThinView are registered trademarks of Touchtone Corporation. All other brand or product names are trademarks or registered trademarks of their respective companies and all rights are reserved.

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