"I wrote a CRM system in-house once and that was a big mistake. The company ended us spending more on my efforts than if they had just bought something already made."
--Craig Leeper, Abbott Laboratories
Keep politics out of the platform
Technology decisions should be based on efficiency, need for data currency, customer service access, data mining capability, and cost. All too often, however, perceptions and politics play too strong a role in choosing a new platform or keeping the old one. (See White Paper: Frequent Mistakes Management Makes about the AS/400)
Key drivers should be total cost of ownership, annual downtime to be expected, deployment time of new solutions, and internal and external customer satisfaction. If more decisions were based on your customer, and his/her need for excellent service, we believe that decisions around technology would make the average organization a lot more money!
Our solutions operate on secure and stable IBM iSeries servers or on a hosted basis. These technology platforms may or may not be right for you. Let’s discuss your needs and we can help you make the right decisions.
And in case you didn't know… the iSeries can run Windows, Linux, Unix and other systems, so it is not confined to one technology, and IBM is embracing an open source strategy to help you get the most from your technology.
