Wintouch CRM gives you several options to extend the life of your IBM iSeries and AS/400. Our cloud service closely integrates with your on-premises iSeries ERP and other applications. Alternatively, Wintouch can be deployed on your IBMi with the same level of integration. Whatever you decide, we’ve got a solution for it.
Our extensive experience with IBMi systems and the tools we have developed over the years ensure a smooth CRM implementation. We provide configuration, data conversion/migration, and integration. Whether you install on premise or use our cloud service, integration with your ERP (including JDE, CMS, MAPICS, BPCS, and PRMS) and other applications that reside on IMBi systems can be done quickly, professionally, and for a fraction of the cost.
Wintouch includes natively developed modules written in RPG for initial data & document conversion and to maintain two-way data synchronization.
Up to 5 different terminal emulation sessions can be defined, if necessary, each to a different system. From various places in Wintouch, a script can be launched for one of these terminal sessions, to automatically sign in, input keystrokes, and function keys, as expected by the native application. This will significantly save time for the user while ensuring accuracy of data entry.
Our migration and integration tools for AS/400 and iSeries are robust and cost-effective. Our locally installed customers can be transitioned to our cloud service with minimal interruption. Whichever solution you decide on now, you’ll have the comfort of knowing you’re taken care of going forward.
Wintouch CRM began on IBM AS/400. As a result, most of our support and technical staff have more than 25 years of experience with this IBM server platform.
Wintouch can leverage your legacy data and give you features that you might have previously thought would require a major overhaul of core systems. Detailed business intelligence reporting gives you a comprehensive overview of your business or organization. Custom modules, process workflows, task automations, and email integration all work together to enhance business processes, intercompany communication, customer relationships, and sales/marketing teams.
We believe that a CRM must adapt as closely as possible to the business that uses it. With that in mind, we made Wintouch highly customizable so that, beyond the initial implementation, it can continue to mold to your company’s unique and changing processes.
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