Increase efficiency by automating repetitive tasks
Reduce human error by reminding users of incomplete assignments
Alert users (or user groups) to respond to critical events
Improve sales and customer service by automating communications, task assignments, and follow-ups
a Service Ticket
is > $5k
create a task for
What can Automations do?
Send emails + attachements
Generate dynamic documents
Automations + Workflows
When used together, Workflows and Automations can create extensive automated processes with complex triggers and actions. Create rock-solid lead nurturing and support ticketing processes so your staff can focus on the communication while Wintouch makes sure everything gets completed promptly.
Create a web of automated alerts to help your management team react quickly to critical situations.
Examples include alerts for significant opportunities, stalled workflows, or significant incidents/support tickets.
Founded in 1991, Touchtone began developing software for IBM iSeries and AS/400. We have established a reputation for delivering powerful software solutions and outstanding customer support. In recent years we have complemented our expertise by introducing cloud services that bolster our existing offerings.